Shipping & Delivery

1. Do you ship internationally?
Currently, we only ship within India. We hope to expand our shipping options in the future.

2. What shipping methods do you offer?
We offer standard shipping across India. Shipping times may vary based on your location.

3. How long does delivery take?
Orders typically arrive within 8–14 business days, depending on your location and any unforeseen delays. You may even receive your order earlier, as we always strive to dispatch at the earliest.

4. Does Chicyards offer Cash on Delivery (COD)?
Nope! We’re a 100% digital payment kinda brand. Think of it like this: we skip the awkward "waiting for cash" dance so we can focus on making your clothes and your shopping experience smoother than our organic cotton tees.

5: Why no COD?
Three spicy reasons:

1. Planet-friendly: Digital payments = less paper waste (no receipts, no cash handling).
2. Speed demon mode: Instant payment = faster order processing. No delays!
3. Fraud-proof: COD scams? Not on our watch.

Returns & Exchanges

1. What is your return policy?
We do not accept returns for regular purchases. Returns are only accepted for damaged items. Please contact our customer service within 2 days of delivery for assistance.

2. Do I need to provide an unboxing video for returns?
Yes, an unboxing video is mandatory for returns to verify the condition of the item. "We totally get it—filming feels like homework. But this helps us fix the problem faster for you (and stop it from happening again)!"

3.  Why unboxing video is mandatory for defective return?

A video documents the product’s condition before shipping it back, protecting both you and us from disputes.

4. Can I exchange my item?
Exchanges are not permitted at this time. If you receive a damaged item, please refer to our return policy.

Sizing & Fit

1. How do I choose the right size?
We provide a sizing chart on each product page. Please refer to the chart to find your ideal fit.

2. What if the item doesn’t fit?
Since we do not accept returns or exchanges, we recommend carefully checking the sizing chart before placing your order.

3. What if my size is out of stock?
Sign up for Restock Alerts! We’ll email you the moment it’s back or DM us on Instagram.

Payment Options

1. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, and UPI.

2. Is my payment information secure?
Yes, we use secure payment gateways to protect your information and ensure safe transactions.

Order Tracking

1. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the courier’s website.

2. What should I do if my order is delayed?
If your order is delayed, please contact our customer support team for assistance.

Planting the Seed Card

1. How do I plant the seed card that comes with my order?
To plant your seed card, follow these simple steps:

1. Choose a pot or garden space and fill it with soil.
2. Place the seed card on top of the soil.
3. Cover the card lightly with a thin layer of soil.
4. Water gently and keep the soil moist until the seeds sprout.
5. Place the pot or card in a sunny spot for optimal growth.

Contact Us

If you have any further questions or need assistance, please reach out to our customer support team at chicyards@gmail.com or call us at 9989649970.c

Thank you for choosing Chicyards!